Shipping policy

Shipping Policy

Effective Date: July 21, 2025

1. Introduction

At Sunny Pickings ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, https://sunnypickings.com.

2. Shipping Destinations

Countries We Ship To:
We currently ship to the United States.

Future Expansion:
We are continually working to expand our shipping destinations. Please check back regularly for updates.

3. Shipping Costs

Domestic Shipping (United States):

Free Insured Shipping: We offer free insured shipping on all items, with no minimum purchase required.

International Shipping:
We currently do not ship internationally.

Customs and Duties:
N/A

No Hidden Fees:
Shipping is always free. No hidden fees at checkout.

4. Order Processing Time

Processing Time: Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Order Cut-Off Time: Orders placed before 5:00 PM EST will begin processing the same day.
Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.

5. Estimated Delivery Time

Standard Shipping (Domestic): 4–7 business days
Expedited Shipping: Not currently offered
International Shipping: Not applicable

Note: Delivery times are estimates and may vary due to weather, carrier delays, or other factors.

6. Shipping Methods and Carriers

Reliable Carriers:
We partner with reputable carriers to ensure your package arrives safely.

Shipment Tracking:
Tracking numbers are sent via email once your order has shipped.

Insurance:
All shipments are insured against loss or damage. Contact us immediately if any issues arise.

7. Order Tracking

Tracking Information Includes:

Tracking Number
Carrier Name
Link to Track Your Package

How to Track:
You will receive an email with tracking information upon shipment.

Assistance:
For help, contact our customer service at support@sunnypickings.com or +1 (442) 221-9746.

8. Delivery Issues

8.1 Delayed or Lost Packages

If your package is delayed beyond 7 business days after shipment, please contact us.
If your tracking shows delivery but you haven’t received it, double-check the shipping address and contact us.

8.2 Damaged Packages

Inspect packages upon delivery.
Report damage immediately.
Provide photos and contact us within 7 days at support@sunnypickings.com.
We’ll assist with a return or replacement.

9. Missing Items

Report missing items within 7 days of receiving your package.
Provide your order number and a description of the missing item(s).
We will investigate and resolve the issue by resending the item(s) or issuing a refund.

10. Return and Refund Policy

Returns accepted within 30 days of delivery.
Items must be unused, in original packaging, and in resellable condition.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
Refunds are issued to the original payment method after the return is received and inspected.

Please refer to our full Return and Refund Policy for more details.

11. Incorrect Address

Ensure all shipping info is accurate.
If a package is returned due to an incorrect address, we will contact you for reshipment.
Additional shipping charges may apply.