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FAQ's

Welcome to SunnyPickings.com Below are some of our most commonly asked questions. If you don't find what you're looking for, feel free to reach out to our support team at support@sunnypickings.com

📦 Shipping & Delivery

Q: How long does shipping take?
A: Orders are processed within 2–5 business days and typically arrive within 7–15 business days, depending on your location and the product’s supplier.

Q: Do you offer international shipping?
A: At this time, we only ship within the continental United States.

Q: How can I track my order?
A: You’ll receive a tracking link via email as soon as your order is shipped. Please allow 24–48 hours for tracking information to update.

🔁 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery. A 25% restocking fee applies, and customers are responsible for return shipping costs.

Q: How do I start a return?
A: Contact us at Support@sunnypickings.com with your order number and reason for return. We’ll walk you through the next steps.

Q: Can I cancel or change my order after placing it?
A: Orders are processed quickly, but if you contact us within 12 hours of placing your order, we’ll do our best to accommodate changes.

🛠 Product Questions

Q: Do your products come with a warranty?
A: Some of our high-ticket items come with manufacturer warranties. Warranty details are listed on individual product pages when applicable.

Q: Are your products assembled upon delivery?
A: Most large items (like grills, Fireplace inserts, or Solar Power Equipment) require minimal assembly. Easy-to-follow instructions are included.

Q: Where are your products made?
A: We partner with trusted suppliers, primarily within the U.S., but also work with international manufacturers known for quality craftsmanship.

💳 Payment & Security

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, Shop Pay, PayPal, Apple Pay and Google Pay.

Q: Is my payment information secure?
A: Absolutely. SunnyPickings.com uses secure SSL encryption and trusted payment gateways to ensure your data is safe.

📞 Contact & Support

Q: How can I contact customer service?
A: Email us at support@sunnypickings.com or use the contact form on our Contact Us page. We typically respond within 24 hours on business days. You can also call us at +1 (442) 221 9746

Still have questions? We’re happy to help!
👉 Email us anytime: support@sunnypickings.com

 

Contact Us

Sunny Pickings
📞 Phone: +1 (442) 221 9746
📧 Email: support@sunnypickings.com

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